Privacy Policy

Introduction

Melody Studio ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://melodystudio.icu or engage with our services in person at our Austin, TX studio. By using our site or booking a lesson, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

• Personal Identification Information: Full name, email address, phone number, and mailing address when you book a lesson, submit a contact form, or apply for a career position.
• Lesson-Related Data: Instrument preference, experience level, preferred dates and times, and instructor selection.
• Technical Data: IP address, browser type, operating system, referring URLs, and usage patterns through cookies and analytics tools.
• Communication Records: Contents of emails, contact form messages, and phone call summaries for quality and follow-up purposes.

How We Use Your Information

We use the collected data for the following purposes:

• To process and confirm lesson bookings and appointment requests.
• To communicate with you about your lessons, scheduling changes, and studio updates.
• To respond to inquiries submitted through our contact or career forms.
• To improve our website functionality and user experience.
• To send occasional promotional emails about new programs or events (with your consent).
• To comply with legal obligations and protect our rights.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze traffic. Cookies are small text files placed on your device. We use:

• Essential Cookies: Necessary for website functionality (e.g., keeping you logged in or remembering your cookie preferences).
• Analytics Cookies: We use Google Analytics to understand how visitors interact with our site. These cookies collect anonymous data about page views and traffic sources.

You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.

Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share data only in the following circumstances:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, processing payments, or sending emails, subject to confidentiality agreements.
• Legal Requirements: We may disclose information if required by law, court order, or to protect the safety and rights of Melody Studio, our students, or the public.
• Business Transfers: In the event of a merger, sale, or transfer of assets, your data may be part of the transferred assets.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Lesson records are kept for the duration of your enrollment plus one year for follow-up communication. Contact form submissions are retained for up to two years for customer service reference.

Security

We implement administrative, technical, and physical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption for all data transmission. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and obtain a copy of your data.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data, subject to legal retention requirements.
• Object to or restrict certain processing activities.
• Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us using the information below. We will respond within 30 days.

Children's Privacy

We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If you believe we have inadvertently collected such data, please contact us immediately so we can delete it.

Third-Party Links

Our website may contain links to external sites not operated by Melody Studio. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

This Privacy Policy was last updated on June 3, 2026. For questions, contact us at [email protected].